You can now register your illume product warranty by using the form below.
You will also enjoy 12 extra bonus months of warranty (2 year total warranty) should you agree to be kept in the loop via an occasional promotional email from us.

This is a fantastic way to extend your warranty and stay up to date with product.

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    (As stated on receipt)
  • Customer Feedback

    At Kimberley we're constantly striving to improve our business, so customer feedback is very important to us.

    Our team take every response into consideration and use your feedback to improve our product design and customer service.

    Please take the time to complete our short nine question survey below after you have installed the product. There are no right or wrong answers, and all responses will be kept confidential. There is space at the end to leave additional comments and suggestions if you wish, but this is not required.

  • Not Confident (1) (2) (3) (4) (5) Highly Capable (6) I do not undertake D.I.Y projects
    On a scale of 1 to 6
    (6 being the most experienced) Please tell us your proficiency level when undertaking D.I.Y Improvements.

  • Very Easy (1) (2) (3) (4) (5) Very Difficult (6) I haven't installed the product
    On a scale of 1 to 6 (6 being the most difficult) How did you find the difficulty involved when installing the illume system?

  • Very Easy (1) (2) (3) (4) (5) Very Difficult (6) I didn't use the instructions
    On a scale of 1 to 6 (6 being the the most difficult) Were the instructions easy to follow?

  • Important: Please ensure you retain your original warranty card and your receipt of
    purchase for future verification should you need to make a claim.
    Even after you registered your warranty online.